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Restaurant staff: a casual-dining chain
Staff of a 60-restaurant chain, by role: age, part- or full-time, school, time with the company, views on their schedule and plans to stay. For testing tips, service charges, scheduling, daily pay and retention.
5 places, by role
What each person has
- Age
- 16-1917%
- 20-2431%
- 25-3430%
- 35-7022%
- Hours
- Part-time50%
- Full-time50%
- In school
- In school29%
- Not in school71%
- Time with the company
- Under 6 months36%
- 6 months to 2 years38%
- Over 2 years26%
- On their schedule
- Too unpredictable34%
- Workable42%
- Suits them23%
- Plans to stay
- Looking for another job30%
- Unsure35%
- Plans to stay a year or more34%