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Patients: members of a health plan
Adult members of a health plan, by coverage (employer, marketplace, Medicare Advantage, Medicaid): age, income, health, chronic conditions, where they get care, cost barriers and comfort online. For testing benefit, access and outreach changes on patients.
4 places, by coverage
What each person has
- Age
- 18-3430%
- 35-4926%
- 50-6423%
- 65-7413%
- 75-958%
- Household income
- Under $30k25%
- $30k to $60k26%
- $60k to $100k24%
- Over $100k25%
- Health
- Poor5%
- Fair15%
- Good34%
- Very good or excellent46%
- Chronic conditions
- None40%
- One29%
- Two or more32%
- Usual source of care
- Has a regular doctor74%
- Uses urgent care or the ER14%
- No usual place12%
- Skipped care over cost
- Skipped or delayed care over cost this year20%
- Did not80%
- Comfort online
- Avoids apps and portals18%
- Uses them if needed39%
- Prefers doing things online43%
- Trust in the plan
- Distrusts22%
- Mixed45%
- Trusts33%